Volunteer With Us


Volunteers are welcome from all Communities in the area.  

They are an integral part of the Snowflake Night Shelter's success. They are the ones that create real change for those most in need. This is your chance to meet new people, gain new skills and experience and have fun whilst being part of a great cause. We need Night Shelter Volunteers to help tackle the issue of homelessness this winter and provide support to those who are most vulnerable.

The volunteering opportunities will be different from previous years.

The government guidelines and Public Health advice mean that it is not suitable to operate communal shelters like the one that has run in Hastings and St Leonards for the last nine years. We are unable to use church halls this year to provide emergency shelter.


It is disappointing that we will not be able to operate the Winter Night Shelter this year, but we are all getting used to things not being the same and having to do things differently. We are pleased that the Hastings Borough Council will be providing the Temporary Accommodation and that they have asked the Snowflake Winter Night Shelter volunteers to continue to be involved with Guests in this Winter’s Temporary Accommodation. Due to the Covid-19 guidelines we are restricted in how much interaction will be possible with residents.

We are working on the details of how we can best help, through meal provision and some social interaction with residents.

What does a Volunteer Do?

Main tasks include:

  • Setting up at Venue (unloading van, putting up beds, arranging chairs and tables - putting kettle on!)
  • Basic food preparation
  • Serving evening meal
  • Serving hot drinks and food
  • Engaging with and chatting to Guests
  • Supporting with housekeeping and ensuring the facilities remain clean

The Volunteers` Handbook sets out the routines which are followed when engaging with the Guests in the Night Shelter, please  click on link to view or email info@snowflake-nightshelter.org.uk to request a paper copy.

Skills needed:

  • Energy and enthusiasm

  • Being non judgemental

  • Commitment and dependability

  • Willing to learn and listen

Benefits of Volunteering:

  • Gain confidence

  • Make a difference

  • Meet people

Volunteering can help you meet different kinds of people and make new friends

  • Be part of a community

  • Learn new skills

  • Take on a challenge

Have fun!

There are three shifts at each venue:

  • Evening shift 6:00 pm - 10:30 pm
  • Night shift 10:15pm - 7:00 am
  • Morning shift 6:45 am - 9:00 am

See the 'NEWS' page for the next registration/training meetings and up and coming events. 

We sincerely hope you will consider having an involvement with this much-needed outreach at whatever role and frequency you can.

If you would like to discuss any matter, please contact the Chair of The Snowflake Trust, Andrew Crighton, via the 'Contact Us' page or info@snowflake-nightshelter.org.uk

Thank you for taking the time to read these notes


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