Shelter | Sustenance | Safety | Support

Homelessness is a growing problem for our town

we can help with your support


We provide supervised overnight accommodation to homeless people (our Guests) who would otherwise be sleeping rough in Hastings and St Leonards during the extreme winter months (November to March).

Our Guests are referred to us by various local organisations and agencies, primarily Hastings Borough Council Housing Department, Probation Service, and the Seaview Project.

We regret we are unable to accept people who just turn up at a shelter location unannounced.

We see this project as another way of reaching many who live "life on the fringe". It does much more than provide comfort and shelter on bitterly cold nights; it could be the start of a new life.

How you can help

The Trust is funded entirely by voluntary donations and income from grant-making bodies.

Whilst not formally necessary for a charity of Snowflake's size, the Trustees have signed up to the new fundraising guidance from the Information Commissioner, and also registered with the Fundraising Regulator.


There are a number of ways you can help 

Please click below to find out more.

Stories from the people who make Snowflake what it is

"John", a Volunteer

"Volunteering was a fantastic experience and I am proud to have been part of a group that is helping homeless people in the immediate and also the long term. "

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"Dan", a former Guest

"Snowflake has been a life saver to me and the staff are very very helpful and extremely nice what more can i say I've said it all 5 stars."

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Paul, a former Guest

"I would like to thank all staff & volunteers at Snowflake for all they done for me both while staying there and then for additional help esp regarding xtra help assisting me with getting housed. "

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